Privacy Policy
Who I am
Soma by Faith Lantz is a private somatic therapy practice operating in Central, Hong Kong. You can reach me at faith.lantz@gmail.com.
What I collect and why
Enquiry and booking data — when you message me via WhatsApp or provide your email address, I collect your name, contact details, and any information you share about your reasons for reaching out. I use this only to respond to your enquiry and arrange sessions.
Session notes — I keep written notes about our sessions in a secure, password-protected Google Drive document accessible only to me. These are used solely to support the continuity of your care.
Email list — if you choose to sign up to receive updates from me, I collect your email address for that purpose only. You can unsubscribe at any time using the link in any email I send.
Website analytics — this site uses Google Analytics to understand how visitors find and use it. Data collected is aggregated and anonymous. No personally identifiable information is collected through analytics. You can opt out via Google's opt-out tool.
How I store your data
Session notes are stored in a password-protected Google Drive document. Contact information is held in WhatsApp and email. I do not use a CRM or third-party client management system. Google Drive is subject to Google's own privacy and security practices.
Who I share it with
Nobody. I do not share your personal information with any third party.
How long I keep it
Client records are retained for 7 years after your last session, in line with standard professional practice. Email list data is held until you unsubscribe.
Your rights
Under Hong Kong's Personal Data (Privacy) Ordinance (Cap. 486), you have the right to access and correct personal data I hold about you. To make a request, contact me at faith.lantz@gmail.com.
Changes to this policy
If this policy changes materially, I will update the date at the top of this page.
Terms of Service
Nature of the work
Soma by Faith Lantz offers craniosacral therapy, somatic experiencing-informed work, and rebirthing breathwork. These are holistic wellness modalities that support the body's natural capacity for self-regulation, nervous system health, and somatic integration. They approach the body as a site of awareness, memory, and healing.
This work is not medicine. It is not psychotherapy, psychological counselling, or psychiatric care. It does not constitute medical diagnosis, clinical assessment, or treatment of any kind.
Nothing communicated in a session, on this website, or in any correspondence from Faith Lantz should be understood as medical advice or a substitute for professional healthcare.
Craniosacral therapy, somatic experiencing-informed work, and rebirthing breathwork are holistic wellness practices. They are intended to complement — not replace — any medical, psychological, or psychiatric care you are currently receiving or may need.
If you are under the care of a doctor, psychiatrist, psychologist, or other licensed healthcare provider, please continue that care. If you are unsure whether somatic work is appropriate for your situation, consult your healthcare provider before booking.
Some people come to this work carrying significant trauma, chronic illness, or complex mental health histories. This practice operates within a holistic wellness framework and is not a trauma treatment programme or clinical mental health service. If you have an acute mental health condition or are in crisis, please contact a qualified mental health professional or emergency services.
By booking a session, you confirm that you understand the nature of this work and are engaging with it as a holistic wellness practice.
Booking and cancellation
Sessions are confirmed once we have agreed a time via WhatsApp. Please give at least 24 hours' notice if you need to cancel or reschedule. Late cancellations or no-shows may be charged in full at my discretion.
Confidentiality
Everything shared in a session is confidential. The only exception would be if I had serious concern for your immediate safety or was legally required to disclose information — in which case I would discuss this with you first wherever possible.
Payment
Payment is due at the time of the session unless we have agreed otherwise in advance.
Limitation of liability
I work within my scope of training and competence and take my practice seriously. I cannot guarantee specific outcomes. Results vary between individuals and depend on many factors outside my control. My liability is limited to the amount paid for the session in question.
Contact
faith.lantz@gmail.com · WhatsApp: +852 9721 4263 · Central, Hong Kong